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SERVICE EXCELLENCE FOR YOUR PLANT SYSTEM
Our all-inclusive service package essentially starts with the advisory talks and planning. Working in concert with you, we define your needs and the specifications so that we can offer you the best solution possible for your production processes. This sees us meticulously analysing your design criteria and the general operational conditions with the help of feasibility studies, for example, and also simulations and preliminary tests in our robot test hall.
Once you have placed the order, we get down to the engineering work. We design your robot and your system and when all the components have been delivered, we set it up for test purposes in our hall. Only when all the tests have been successfully completed do we install the system in your factory, thoroughly train your staff and then hand over your system ready to go into operation.
OUR SERVICE CONCEPT: COMPREHENSIVE SERVICE – FOR THE ENTIRE LIFE
The services we offer do not simply end when we hand over the working system. We guarantee top-quality service covering everything from the mechanical and electronic components to the software for the entire life cycle of your robot and plant system.
Our goal is to not let problems develop and your system suffer downtimes in the first place. That’s why our specially trained personnel service the robot and the system and carry out technical safety checks and numerous optimisations right at the very first servicing. And what this means for you is less work yet at the same time consistently high-quality service.
Fast reaction is required
As soon as we become aware of your problem, we will get in motion. So we quickly find a solution for you and restore the smooth running of your production process.
Tailored service concepts
We offer a modular service concept, which allows to determine the proper scope of services under the most varied requirements. You also remain flexible in time: No matter if one, two or five years – you determine the duration of the contract.
Our service spectrum:
- Trouble shooting
- System Safety